GENERAL TERMS AND CONDITIONS
1. Scope of the contract
For all deliveries from Kaufman Trade Ltd & Co KG to the consumer (§ 13 German Civil Code [BGB]), the present version of the General Terms & Conditions (GTC) shall come into effect at the time of placing the order.
A consumer is any natural person who concludes a legal transaction for a purpose that essentially can neither be attributed to his/her commercial nor his/her independent professional activity.
2. Contractual partners, conclusion of the contract
The purchase agreement is entered into with the company Kaufman Trade Ltd. & Co KG
; Werdohler Landstr. 230;
DE-58513 Lüdenscheid; court of registration: District Court Iserlohn;
companies register number: HRA 4412.
3. Offers and agreement of contract
3.1. The presentation of the products in our online shop represents no legally binding offer, but a non-binding option to place an order; all rights are reserved for the amendment of errors or deviations from the product display.
3.2. By clicking the button “Finish and pay”, the customer places a binding order for the products in the shopping cart, thus constituting a binding offer for the customer to conclude a purchase contract by the successful completion of the following stages in our online shop:
- Select goods
- Confirm selection with the button “Add to shopping cart”
- Review all items in the shopping cart area
- Confirm by clicking the button “Checkout”
- Further review option, or update the entered data
- Binding order submission by clicking the button “Finish and pay”
3.3. Before placing a binding order, the customer can click the “back” button on the browser to return to the page relating to customer details and, if required, to update any incorrect entries. The customer can also close the web browser at any time and end the order process.
3.4. When the customer completes his/her order, receipt of the order is confirmed in the form of an automated email confirming receipt. However, this confirmation does not represent acceptance of the offer. This acceptance will be confirmed in writing, via text message or by the despatch of the ordered goods within the stated delivery deadlines. In addition to the data relating to the specific order, you will find a further copy of the GTC with the aforementioned order confirmation.
4. Right of cancellation
The consumer is entitled to a fourteen-day cancellation period. For more information about this please go to the section on our website “Cancellation and cancellation form”.
5. Prices and delivery charges
5.1. The prices quoted on the product pages are inclusive of statutory value-added tax (VAT) as well as other price components. In case of deliveries overseas, the consumer may be liable to pay customs duties, taxes and charges that are not included in the total price and are to be borne by the customer.
5.2. In addition to the indicated prices, for delivery within Germany we charge a flat rate of EUR 7.00 per order. For deliveries outside Germany, a flat rate of EUR 20.00 is charged. The delivery charges are clearly stated again on our product pages, with the information about the shopping cart system and on the order page.
6.1. Delivery is by DHL inside Germany, to other European and CIS countries.
6.2. Many of the product offers are handcrafted and individually made. The delivery period can therefore be up to 14 days. We will make an effort to deliver as quickly as possible. The delivery time can take longer for shipping to countries where additional customs-related processing is required under the statutory national legislation. In this case additional customs-related taxes and duties may occur. We shall immediately notify the customer in case of other, unexpectedly longer delays.
6.3. The merchandise sold by us is mostly individually made for each order and comprises high-quality handcrafted manufactured goods. We therefore reserve the right to any deviations arising in the actually delivered goods compared to the pictures and descriptions displayed in our online shop due to the unique qualities of the materials used, as well as the individual handcrafted production and slight design changes.
7.1 Payment can be made by PayPal or by credit card.
7.2 When paying by PayPal after completion of your order you will be directly forwarded to PayPal. You must already be registered with PayPal or must first register, authenticate your access data and confirm the transfer of payment with us. You will receive additional instructions when placing your order.
7.3 When paying by credit card your card will be debited when you finish your order and pay.
8. Reservation of title
The merchandise remains our property until full payment is received.
9. Legally binding version
To make these terms easier to understand, these General Terms & Conditions (GTC) are made available in different languages. In cases of legal dispute or other disputed cases, the German version shall apply.
10. Final provisions
Any agreements concluded under these GTC are subject to German law. The court of jurisdiction is the head office of Kaufman Trade Ltd & Co KG in Lüdenscheid/Germany.
11. Severability clause
In the event that individual provisions of these GTC should be ineffective either in their entirety or in part, this shall not affect the validity of the remaining provisions. Instead of the ineffective provisions, a valid provision should take retrospective effect as comes closest to the intent of the effective provision.
We are pleased that you are interested in our website. We take your privacy protection very seriously. You can read more details about how we use your data below. If you have any further queries, please email us at firstname.lastname@example.org.
Storage of access data in server log files
You can visit our website without providing personal information. We only store access files in server log files such as, e.g., the requested file name, date and time of the access request, the assigned amount of data and the inquiring provider. These data are evaluated for the exclusive purpose of ensuring the smooth running of the website, and to improve our offers; they do not allow us to obtain any information about your person.
Data collection and usage for contract processing
Personal data are collected, if you make it available to us voluntarily when placing an order, or by contacting us using a contact form or via email. You can review the scope of the collected data by referring to the relevant contact forms. We use the transmitted data to manage the contract as well as to process your requests. After fulfilling a concluded agreement, any other use of your data is stopped and will be erased after the expiry of the retention periods under the legal fiscal and commercial regulations, provided that you have not agreed expressly to the further use of your data.
Data forwarding to fulfil the contract
To fulfil the contract we pass on your details to the delivery company commissioned with the delivery to the extent that this is required for the despatch of the ordered merchandise. For payment processing we pass on the relevant payment data to the authorized banking institution and, if necessary, payment providers commissioned by us, or the payment service selected by you during the ordering process.
Data usage for subscribing to our email newsletter
If you subscribe to our newsletter, we use the necessary information for this purpose, or the data provided separately by you to send you our email newsletter. You may unsubscribe from the newsletter at any time. This can be effected either by a message to the contact address described below or via the link provided in the newsletter.
Data usage for email advertising without newsletter subscription and your right of refusal
If you submit your email address to us in connection with an order for goods, and you have not exercised your right of refusal, we reserve the right to notify you by email about offers for products that are similar to those already purchased from our range. You can inform us at any time that you wish to cancel the use of your email address; this will incur no extra transmission costs other than the usual tariffs.
Data usage for payment with credit card ("secupay credit card")
For payment using the payment methods “secupay direct debit” and “secupay credit card”, the claim for the purchase price is assigned to secupay AG, Goethestrasse 6, 01896 Pulsnitz. Your bank account or credit card is debited as soon as your order is completed.
The data required for the payment process are transferred to secupay AG. In some circumstances, secupay AG carries out a credit check to estimate the default risk. Information about your payment behavior and credit-worthiness is acquired based on mathematical and statistical methods (scoring) and using your address details that are obtained from infoscore Consumer Data GmbH, Rheinstrasse 99, 76532 Baden-Baden Germany as well as Creditreform Boniversum GmbH, Hellersbergstr. 11, 41460 Neuss Germany. You can obtain more information about the processing and storage of your data directly from secupay AG.
We use “cookies” on different pages to make your visit to our website more attractive and to enable you to use certain functions. These cookies are small text files that are stored on your computer. Some of the cookies used by us are deleted after the end of the browser session, i.e. after closing your browser (“session cookies”). Other cookies stay on your computer and allow us to recognize your computer when you next visit (“persistent cookies”). You can configure your browser so that you are notified about the placement of cookies, and to decide to accept them on a case-by-case basis, or to accept cookies in certain instances or generally not to accept them. In case you decide not to accept cookies, the functionality of our website may be restricted.
Use of Google Analytics for web analysis
In addition, you can prevent the collection by Google of the data generated by the cookie concerning your use of the website (including your IP address), its transmission to Google as well as the processing of this data by Google. You can do so by downloading and installing the browser-plugin available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de
Use of Facebook plugins
Our website uses social “plugins” for the social media network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified with a Facebook logo or the descriptor “Facebook social plugin”. You can find out more about Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins
When you visit our website and the different sub-pages, which contain this type of plugin, your browser sets up a direct link to Facebook servers. Facebook passes on the content of the plugin directly to your browser and integrates it into the web page. Through integration of the plugin, Facebook obtains the information that you have visited the corresponding page of our website, even if you have no Facebook profile, or if you are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the US and stored there.
If you are logged in to Facebook, Facebook can immediately identify your visit to our website via your Facebook profile. If you interact with the plugins, for example, click on the “Like” button, or post a comment, this information is also directly transmitted to a Facebook server and stored there. In addition, the information is published on your Facebook profile and visible to your Facebook friends.
For more information about the purpose and extent of collecting the data and further processing and usage of the data by Facebook, as well as the associated rights and settings available for the protection of your privacy, please consult the Data Use Policy of Facebook: http://www.facebook.com/policy.php
If you do not wish Facebook to immediately integrate the data gathered through visiting our website on your Facebook profile, you must log out of Facebook before you visit our website. You can also block the installation of Facebook plugins with add-ons for your browser, e.g. with the “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/).
Use of Twitter plugins
Our website uses social “plugins” from the micro-blogging service Twitter which is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are identified by a Twitter logo, for example, with the blue “Twitter bird”. You can find out more about Twitter plugins and their appearance here: https://twitter.com/about/resources/buttons
When you visit a page on our website, which contains this type of plugin, your browser sets up a direct link to Twitter servers. Twitter passes on the content of the plugin directly to your browser and integrates it into the web page. Through integration of the plugin, Twitter obtains the information that you have visited the corresponding page of our website, even if you have no Twitter profile, or if you are not currently logged in to Twitter. This information (including your IP address) is transmitted directly from your browser to a Twitter server in the US and stored there.
If you are logged in, Twitter can immediately identify your visit to our website via your Twitter profile. If you interact with the plugins, for example, click on any “ Twitter” button, the relevant information is also directly transmitted to a Twitter server and stored there. In addition, the information is published on your Twitter profile and visible to your followers.
If you do not wish Twitter to immediately integrate data gathered through visiting our website on your Twitter profile, you must log out of Twitter before you visit our website. You can also block the installation of Twitter plugins with add-ons for your browser, e.g. with the script blocker “ NoScript” (http://noscript.net/).
Right of access and contact information
You have the right to free information about your personal data stored by us, and if necessary the right to correct, lock or delete these data. If you have any questions concerning the collection, processing or use of your personal data when requesting information, correction, locking or deleting data as well as cancelling any consent granted or cancelling a specific approval for data usage, please get in touch with us directly using the contact address provided in our notice of copyright and credits.